Ghana Public Sentiments Observatory

Key Players & Issues

FAQs

Welcome to the GPSO FAQ section. Find answers to common questions about the platform, data sources, methodology, and how to interpret insights.

About GPSO

What is GPSO?

GPSO is an independent, open-source platform for monitoring and analyzing public sentiment in Ghana's digital discourse using official data sources and AI analysis.

What is your mission?

To democratize access to public sentiment insights and support data-driven decision making based on the public voice.

Are you politically affiliated?

No. GPSO is independent, open-source, and non-partisan.

Who can benefit from GPSO?

Policymakers, researchers, journalists, civil society groups, and citizens who want transparent, data-backed public sentiment insights.

Data and Methodology

What are your data sources?

Public comments and discussions from platforms such as YouTube and Facebook via official APIs, with privacy-preserving processing.

How often is data updated?

Data ingestion and aggregation run daily, with dashboard metrics refreshed from the latest processed batch.

How is sentiment analyzed?

LLM-based comment-level sentiment is generated per target, then smoothed and aggregated into entity/topic trends.

Can you summarize the methodology?

GPSO ingests public comments from selected sources, maps each comment to entities/discussions, scores sentiment per target at comment level, smooths noisy estimates, and aggregates the results over time for trend and source-level analysis.

How should I interpret sentiment scores?

Scores range from -1 to +1, where negative values indicate negative sentiment, near 0 indicates mixed/neutral, and positive values indicate positive sentiment.

Using the Platform

How do I explore insights?

Use Home analytics tabs to inspect entity trends, source-level sentiment breakdowns, and discussion evolution over time.

Can I contribute or report issues?

Yes. Contribute via GitHub and open issues for bugs or suggestions.

Terms of Service

Last Updated: January 1, 2026

1. Acceptance of Terms

By using GPSO, you agree to these terms.

2. Description of Service

GPSO monitors and analyzes public discussions around Ghana-related issues and provides aggregated sentiment insights.

3. Use of Service

Permitted: Informational, educational, and research use.

Prohibited: Illegal use, service disruption, unauthorized scraping of platform users, and data manipulation.

4. Data and Privacy

  • Data collection uses official platform APIs and publicly available content.
  • User identifiers from source platforms are anonymized for analysis workflows.
  • Displayed insights are aggregate-level and not intended to identify individuals.

5. Data Deletion and User Rights

Deletion requests can be submitted through GitHub issues with verifiable context about the source comment/content.

Where technically feasible, future aggregations can exclude deleted source references.

6. Legal Requests

Legal/government requests are reviewed for validity and scope. GPSO may challenge unlawful or overly broad requests and disclose only what is legally required.

7. Intellectual Property

GPSO is open-source. Code and contribution terms are defined in the project repository.

8. Third-Party Services

GPSO may integrate third-party model providers and data platforms; their terms also apply.

9. Disclaimers and Liability

Service is provided “as is” without warranties; liability is limited to the maximum extent permitted by law.

10. Contact and Governance

Contact and contributions: github.com/ghanapublicsentiments/gpso/issues.

Human Annotation

Rate sentiment for randomly sampled anonymized comments, then evaluate how well the model performed.